Why Use A Recruitment Agency in 2022?

Benefits of Using Metanoia Recruitment for Employers

It’s no secret that for a substantial number of years the words ‘Recruitment Agency’ has perhaps been a little more than a tarnished phrase amongst companies and hiring managers.

However, despite growing competition from advances in IT software, legislation changes, and in certain sectors growing skills shortages in the labour market, the recruitment agency industry is continuously expanding, with a noticeable shift towards many businesses creating a ‘partner’ relationship between employer and agency.

In fact, the REC report that the recruitment industry supports £86 billion in gross value added across the economy, which is 4.3% of the UK’s GDP for 2021, larger than any accounting or legal industry, goes to show that the recruitment industry plays an important role in enhancing the competitiveness and productivity of the UK economy.

But why?

To put it simply, hiring through a recruitment agency to identify and entice talent, and then negotiate terms, can reduce a significant amount of time and costs to an organisation, and due to the resources an agency has available, it produces extremely effective results.

But that’s not the whole story…

As mentioned earlier, recruiting new employees is a time-consuming and expensive process — and that’s just if everything goes smoothly. What if things don’t go completely to plan? Or an employer is forced to take on the cost of hiring the wrong candidate just to fill the position?

The bottom line — using a recruitment agency helps create better matches between workers and employers and makes it possible for employers to hire more flexibly. Alongside its significant direct impact, there are multiple benefits of using a recruitment agency like Metanoia Recruitment, which we will discuss here in detail.

Benefit 1: Ability to Identify Talent

Can using Metanoia Recruitment help find & attract talent?

There has been an apparent rise in the number of in-house recruiters within companies over the last few years and this has primarily been fuelled by employer’s belief that an internal recruiter is able to gain a deeper understanding of the business and its values and should therefore have the ability to find a candidate that would really fit in with the company culture.

However, Metanoia Recruitment has a lot of contact with either specific or multiple industry sectors and will have a greater understanding of trends and potential candidates, versus an in-house recruiter's limited scope.

Because of this contact with a wider breadth of industry, Metanoia Recruitment has the expertise and connections that in-house hiring managers usually do not have.

Perhaps one of the biggest issues with opting for in-house recruitment is the level of staff turnover:

Does it really warrant the need to have the additional salary of an in-house recruiter in the first place?

If a company does not need to hire employees regularly or requires more flexible and temporary staff (which is often the case healthcare industries experience peaks and troughs in output for example), it is not often feasible to coordinate this in-house.

In-house recruiters simply have very limited resources available to them in which to fulfil diverse hiring needs and it may consequently become a much lengthier task than if it had been outsourced to a recruitment agency.

With the economy as fragile as it is, a lot of companies are seeing the importance of hiring wisely from the outset, hiring only the best talent they can find.

Recruitment is a skill that is therefore integral to the future success of a business, added to this, recruitment techniques are becoming increasingly reliant upon digital means of contact between candidate and recruiter.

Do many businesses really have the expertise and resources to build a recruitment presence at the scale necessary to get noticed by job-seekers and passive candidates?”

Here at Metanoia Recruitment, it’s a full-time job for our digital marketing manager, with additional tasks performed by each and every recruiter!

And there’s a further catch to in-house recruitment…

The UK is experiencing a period of record employment levels combined with ever-growing levels of apparent skill shortages.

In fact, the Open University Business Barometer 2021 report, reveals that most of the surveyed organisations in the UK (91%) struggled to find workers with the right skills over the past 12 months, and three in five senior business leaders surveyed (61%) report the skills shortage has worsened over the past year.

Why does this matter?

It’s a combined recipe for time-consuming and costly recruitment campaigns!

But that’s not all…

Statistically, you’re more likely to have access to the best job-seekers on the market (both active and passive) by using a recruitment agency like Metanoia Recruitment. Professionals that are currently on the hunt for new career opportunities are more likely to register with agencies.

In addition, Metanoia recruitment consultants not only know how to search the current talent pool for specific CVs but they are also well versed in what it takes to get a job advert to rank high in candidate online job searches.

“Knowledge that is only obtained from having worked in the recruitment sector.”

But how does Metanoia Recruitment help to find candidates?

We have a specialist approach wherein most of our recruiters help employers find the best possible talent as candidates for their roles by using a combination of the following techniques:

I. Job Boards & Career Sites

Metanoia recruiters often rely upon sites such as Indeed, Monster, CV-Library, and TotalJobs to find candidates who aren’t in our internal applicant tracking system.

Unlike an in-house ATS, which has a limited resource, containing the CVs of candidates who have applied to jobs at the agency or sourced by recruiters’ other activities, job boards and career site databases contain millions of CVs spanning different industries, experience levels, and geographical locations.

They are a gold mine for our recruiters trying to find the perfect candidate for a role.

Job boards know this and as a result, offer massive recruiter only price reductions for their sites.

II. LinkedIn

One of the most popular recruiting and job-hunting tools these days is LinkedIn because of its ease of use and a vast number of users (2 new users every second!).

LinkedIn makes it easy for our recruiters, who have a Recruiter account, to search for candidates based on their work history, job title, or college. One of the primary advantages for our recruiters is finding qualified candidates on LinkedIn who would otherwise be impossible to locate because they aren’t actively looking for jobs.

III. Applicant Tracking Systems (ATS) & AI

At some point in their search (in most cases their first port of call), our recruiters will run keyword searches to find candidates in their internal applicant tracking system (ATS).

ATS software parses CVs submitted to the agency and stores information in the agency database.

When one of our recruiters has an open role, they can easily run keyword searches in the ATS and the in-built AI will populate and rank a list of candidates whose CVs contain those keywords.

IV. Email Sourcing

Much like a digital marketer would create mailshots to entice sales prospects, Metanoia Recruitment has sophisticated email marketing software available to be able to make candidates aware of new job vacancies becoming available.

Couple this to a large database of candidate contact details and the ability to easily segment the contacts into relevancy to the job role itself, and you have a better recipe for success than the majority of email marketing campaigns that hope for an 18.1% open rate at best!

Source: DMA Email Benchmarking Report 2021

V. Social Media & Search Engine Sourcing

The power of search queries that can now be used and the number of people now using one or more social media platforms makes for a great resource for cleverly using Boolean search techniques to track down ideal candidates.

Benefit 2: Save Employers Time

The long-standing saying in business is that “Time is Money” —

With time in business at a premium, most business owners will want to avoid eating into this valuable commodity due to a recruitment campaign.

In fact, many senior business leaders (70%) find that the recruitment process is taking longer – by an average of 52 days. As a result, nearly two in three (64%) report spending more on recruitment, with costs increasing by 49 per cent or £1.23 billion in total.

Source: Open University Barometer Report 2021

Using Metanoia Recruitment will instantly reduce this.

Metanoia Recruitment can help save businesses time because we take care of the initial steps in the hiring process.

No more sifting through applications and CVs, Metanoia Recruitment will ensure that the time you spend in the application process is spent wisely on viewing only those candidates that are worth considering.

The best part…

Metanoia Recruitment can also be tasked with scheduling interviews and communicating with candidates about all the information they need — all you have to do is prepare and turn up!

We will deal with all the administration issues such as: communications with successful candidates and unsuccessful applications, as well as verifying candidate information like qualifications and references.

Benefit 3: Advertise Jobs (the right way)

”Do you have an empty interview room… Months after posting the job?”

Sometimes when employers advertise job vacancies, they just do not receive applications from candidates with the skillset they’re looking for.

Quite often an employer will write the job description on an advert in such a way that it can be very confusing to job seekers reading them as to exactly what the company is looking for, perhaps leading to an inbox full of CVs that simply don’t hit the spot.

4 reasons bad posting don’t work:

1. The job title is unclear — it’s the first thing potential candidates see, so it is imperative that it's not confusing or misleading.

2. You missed the basics — a job advert should at the very least contain the following:

  • Job Title

  • Location

  • Job Description

  • Responsibilities within the role

  • Skill / Education requirements

  • Instructions on ‘how to apply’! (this is so easily assumed and overlooked by many)

3. The job description is misleading — a poorly written job description can do one of two things:

  • Firstly, it may result in no applications at all if it’s not enticing and crafted to attract the interest of applicants.

  • Secondly, it can result in applications but from candidates that don’t qualify as suitable for the role.

4. You aren’t setting the right expectations — according to Glassdoor, 61% of employees say new job realities differ from expectations set during the interview process.

Job adverts should ensure candidates have the right expectations before even attending an interview. Other times, this can also be down to poor online marketing; the ideal fit candidates simply just don’t see the advert… ever!

And if they aren’t aware of the vacancy on offer, how does anyone actually expect them to make an application?!

A classic example we’ve seen several times is where a company advertises for an admin vacancy, but within the job description include duties you’d expect to see a digital marketing professional perform, such as social media and website content management.

In situations like this, it really is in the best interest of employers to turn to the skills and multi-sector knowledge of a recruitment expert such as Metanoia Recruitment; someone that is going to be open and honest about the job description for the role you’re trying to fill and offer recruitment services and solutions to the issue that we’re presented with.

This is why employers use Metanoia Recruitment because we help them to craft an effective job description and specification, creating a targeted job advert that attracts the right candidates and works with the various job board algorithms out there; which incidentally are created with the purpose of determining who gets to see the add and where it will have the most visibility.

Benefit 4: Salary Negotiation & Benchmarking

Before entering salary negotiations, Metanoia Recruitment can help you benchmark remuneration against other businesses in your industry.

As an employer, the last thing you want is to get to the end of the recruitment process, having identified your preferred candidate and made a job offer, only to find out that are miles apart on the salary offered vs salary expectation.

The benefit of using Metanoia Recruitment is that we can negate issues during the candidate selection process by acting as a halfway house between the two parties, negotiating a mutually acceptable salary and remuneration package.

When both parties are aware of each other’s hopes and expectations from the outset, it ensures there’s a much greater chance for the employer of filling the position successfully.

Benefit 5: Utilise Temporary Worker Resources

Metanoia Recruitment gives businesses the option of being able to benefit from either increasing or decreasing their employee levels as needed and is dependent upon their own peaks and troughs in output.

In business today, especially under the current economic climate, there is a need to work smarter and perform more efficiently and effectively with a real focus on working on the right activities to achieve the desired business outcomes.

No matter the size of the organisation, accounting for every penny spent is essential for those Manager’s responsible for delivering results on set targets for organisational performance, whether at a department level or the company as a whole.

Temporary Agency Workers represent a significant percentage of today’s working population within the UK, in fact, the number of temporary workers in the UK as of April 2021 was reported by the Office of National Statistics to be almost 1.7M.

Many businesses have already learned that there are advantages in the areas of cost, flexibility, performance, and management in utilising temporary employees.

Here are the best bits…

Cost Reduction Advantages:

  • Employment administration costs

  • Temporary workers are, by definition, a temporary solution and do not require a fixed annual salary or some of the costs associated with a permanent employee.

  • Shorter hiring process — the process of hiring temporary workers is traditionally a lot quicker and this is because you should be hiring for technical skills to deliver something specific rather than a long-term cultural fit.

  • Possible reduction in training and development costs — hire those that have the skills already.

  • Pay for staff on an ad hoc basis to suit their own business’ fluctuating requirements.


  • Beef or cut back on your staffing levels depending on demand.

  • The contractor hiring process significantly fastens permanent hiring.

  • Easy to terminate or extend temp worker’s services.

Performance & Fit:

  • You can try before you buy in that if performance is not satisfactory you can take remedial action quickly.

  • You can evaluate a temp worker’s performance and team/cultural fit with very little risk.

  • You have an opportunity to evaluate the Temporary Worker against a permanent role if applicable.


  • HR support from Metanoia Recruitment

  • Problem’s resolution is performed by Metanoia Recruitment

Benefit 6: Expert Sector Knowledge

Why does using Metanoia Recruitment offer employers expert industry knowledge?

If as a hiring manager you need to get an expert’s opinion on current recruitment legislation, you can make our team of specialist recruitment consultants your first ‘port-of call’. Our team knows all the relevant requirements and legalities surrounding the sectors we operate in.

“I have been employed through three agencies during my working life and have found Metanoia Recruitment to be the best as they truly care and understand my needs!”

— RGN, Temp Worker

Our recruiters are specific sector(s) specialists and can give you regular insights into what is currently happening within the market.

For example, our recruiters at the very least will know how to reach out to the best available talent, current salary trends, benefit/bonus expectations, current hiring complexities, available skill-sets, shortages, and so on.

Benefit 7: Short & Long Term Cost Savings

The last but often classed most important benefit of using a recruitment agency... savings in business costs!

As discussed earlier, Metanoia Recruitment has the ability to post on multiple job boards at massively reduced ad fees, so you can rest assured that your business’s job advert is not only displayed in the best places — but that it will more often than not be much more visible to candidates.

Metanoia Recruitment will post your job advert on multiple boards as opposed to posting on just a single one-off job ad most companies are to adopt due to the very expensive advertising fees single ads cost.

Short term costs saved:

  • Cost removed from posting job adverts

  • Removes impact on in-house staff who can continue to perform their normal tasks uninterrupted by a recruitment campaign administration.

  • Eliminate additional overtime costs: temporary agency workers are often cheaper than requiring regular staff to work overtime during busy periods, particularly when only required for part-time hours.

  • Reduces the likelihood and cost of hiring a candidate that is a ‘bad fit’ for the role.

Current statistics show that almost 52% of candidates reject a job offer, so it is often the case that you repeat a recruitment campaign/advert again to find the right candidate, and during that time you have no one doing the job that you need to fill — even more lost productivity!

Long-term costs saved:

  • Reduces training costs (obtain candidates already with the skillsets you require)

  • Potential future hiring cost reductions due to an already established working partnership with Metanoia Recruitment, who will now have a good understanding of your business operations and be able to respond even quicker to your future requirements.


I hope that this guide has helped you understand why employers opt to benefit from the use of Metanoia Recruitment.

I’ve tried to cover as many of the immediately apparent benefits, but I feel that there could be well more in certain circumstances… for example, where Metanoia Recruitment offers additional services such as employee training courses.

The Takeaways:

  • Benefit 1 — Ability to Identify Talent

  • Benefit 2 — Save Employers Time

  • Benefit 3 — Advertise Jobs (the right way)

  • Benefit 4 — Salary Negotiations & Benchmarking

  • Benefit 5 — Utilise Temporary Worker Resources

  • Benefit 6 — Expert Sector Knowledge

  • Benefit 7 — Short- & Long-Term Cost Savings

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